Welcome to Alternō’s website. By accessing or using our website, products, or services, you agree to comply with and be bound by the following terms and conditions. Please review these terms carefully. If you do not agree to these terms, you should not use this site or services.

Terms Conditions

1. Acceptance of Agreement

By accessing and using the Alternō website, you agree to the terms and conditions outlined in this Agreement with respect to the website and our products and services. This Agreement constitutes the entire and only agreement between us and you, and supersedes all prior or contemporaneous agreements, representations, warranties, and understandings with respect to the website, the content, products, or services provided by or through the website, and the subject matter of this Agreement.

2. Intellectual Property Rights

All content, materials, and products on this website, including but not limited to text, graphics, logos, icons, images, videos, and software, are the property of Alternō or its content suppliers and are protected by intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content or material without prior written consent from Alternō.

3. Use of the Website

You may use the Alternō website for lawful purposes only. You agree not to:

  • Engage in any activity that interferes with or disrupts the website, its servers, or networks.
  • Attempt to gain unauthorized access to any portion or feature of the website or other systems connected to the website.
  • Use the website or any content for any commercial purpose without written consent.

4. Products and Services

Alternō specializes in providing renewable energy solutions, including sand battery technology, solar energy systems, and other energy-efficient products. We strive to provide accurate descriptions and specifications for our products and services, but we do not guarantee that the information is complete, current, or error-free.All product orders are subject to acceptance by Alternō. We reserve the right to refuse or cancel any order for any reason, including errors in pricing or availability.

5. Pricing and Payments

All prices displayed on the Alternō website are in the applicable currency and are subject to change without prior notice. Prices do not include shipping, handling, or taxes, unless otherwise indicated. You agree to pay for any products and services purchased through the website using valid payment methods.

6. Shipping and Delivery

Alternō will arrange for the shipment of products to you based on the delivery address provided during the order process. Shipping and delivery times may vary based on your location and other factors. Alternō is not responsible for any delays caused by third-party shipping providers.

7. Returns and Refunds

Our return and refund policy is subject to the terms outlined on our website. Returns are accepted within the specified time frame after delivery, provided the product is in its original condition and packaging. Refunds will be processed once the returned item is received and inspected.

8. Warranties and Limitation of Liability

Alternō provides warranties on certain products, as specified in the product documentation. However, Alternō does not guarantee that the website, products, or services will be error-free or uninterrupted. Your use of the website and services is at your own risk.To the fullest extent permitted by law, Alternō disclaims all warranties, whether express or implied, including but not limited to merchantability, fitness for a particular purpose, and non-infringement.

9. Limitation of Liability

In no event shall Alternō, its directors, employees, or affiliates be liable for any indirect, consequential, incidental, special, or punitive damages, including but not limited to loss of data, revenue, or profits arising out of the use or inability to use the website or products, even if Alternō has been advised of the possibility of such damages.

10. Privacy Policy

Your privacy is important to us. Please refer to our Privacy Policy, which outlines how we collect, use, and protect your personal information when you use our website or services.

11. Amendments and Modifications

Alternō reserves the right to modify or amend these terms and conditions at any time without prior notice. Your continued use of the website following any changes constitutes your acceptance of the updated terms and conditions.

12. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of [Insert Country/Region]. Any disputes arising out of or in connection with these terms will be resolved in the applicable courts of [Insert Country/Region].

13. Contact Us

If you have any questions regarding these Terms and Conditions, please contact us at:

Alternō Headquarters

6th and 7th Floor, Friendship Building, No. 31 Le Duan, Ben Nghe Ward, District 1, Ho Chi Minh City, Vietnam

Email: admin@alterno.net

Phone: 0888 617 000

By using our website and services, you agree to be bound by these Terms and Conditions. Thank you for choosing Alternō, where sustainable energy solutions power your future.